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We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
We’re an award-winning global outsourcer providing contact center and back-office services on behalf of our global clients. As a Data Entry and Processing Specialist, your role is vital in keeping our business objectives fully satisfied that will eventually contribute to our organization’s growth and success.
As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.
Role and Responsibilities:
Input broker submitted applications into Loan Decisioning System
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Review broker submitted loan application, and liaise with internal/external stakeholders (e.g., BDMs, brokers) to ensure all applications are submitted efficiently and accurately.
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Work with credit analysts to effectively pre-screen deals and advise broker of outcomes.
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Undertake initial verification tasks such as employment verifications where required.
Field general phone enquiries
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Take inbound phone calls from applicants and current customers and assist with their query.
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Work with brokers to ensure they are informed of each step in the deal process.
Create and renew records
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Create and maintain notes of all actions on appropriate files.
Compliance
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Work within established regulations and LoanU policy.
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Continuously update yourself with relevant regulatory changes.
Assist with ad hoc tasks as and when required
Personal Attributes:
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Champion continuous improvement and innovation
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Operate with a view to progress the business
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Act reasonably and efficiently when dealing with complex decision making
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Ability to communicate effectively to reports, peers and colleagues
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Professional approach to all duties
Core Values:
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Professional – Always act with professionalism
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Respect- Treat all with respect
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Integrity- Show integrity by putting customers before money
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Deliver- Always deliver on promises made
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Excellence- Strive for Excellence and exceed expectations
OH&S Responsibilities:
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Work safely to protect all employees against injury
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Report any workplace hazards, injuries, illness or near misses to your manager or OH&S team
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Obey and demonstrate all health and safety procedures
Information Security Management Responsibilities
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Ensure all Information and data related risks are identified, logged and managed in accordance with Panthera Group’s Information Security Management Systems (ISMS) and Quality Management System (QMS)
Join the A-Team and experience the A-Life!
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