Virtual Front Desk | Medical


 

Job Description

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  • Responding to inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
  • Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
  • Obtaining medical history by navigating through different Electronic Medical Records Systems.
  • Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers.
  • Strictly adhering and complying with the HIPAA policy.

Minimum Qualifications

  • Graduate of Bachelor's Degree (preferably in Medical, but not required)
  • Consultancy basis – minimum of 6 months consultancy contract
  • Must have at least 1 year BPO/Call Center experience/ related experience
  • Must have excellent English communication skills, both written and oral.
  • Willing to work in shifting schedules, mostly night shift
  • Able to Work From Home, must have reliable internet connection.

Perks and Benefits

  • Work from Home

Other

  • Equipment is provided

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
530, Shaw Blvd, Wack-Wack Greenhills
Industry
Business Process Outsourcing
Vacancy
5 openings
Website
https://vectoroutsourcingbpo.com/

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