Job Description
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- Responding to inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
- Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
- Obtaining medical history by navigating through different Electronic Medical Records Systems.
- Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers.
- Strictly adhering and complying with the HIPAA policy.
Minimum Qualifications
- Graduate of Bachelor's Degree (preferably in Medical, but not required)
- Consultancy basis – minimum of 6 months consultancy contract
- Must have at least 1 year BPO/Call Center experience/ related experience
- Must have excellent English communication skills, both written and oral.
- Willing to work in shifting schedules, mostly night shift
- Able to Work From Home, must have reliable internet connection.
Perks and Benefits
- Work from Home
Other
- Equipment is provided
Jobs Summary
Job Level
Entry Level / Junior, Apprentice
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
530, Shaw Blvd, Wack-Wack Greenhills
Industry
Business Process Outsourcing
Vacancy
5 openings
Website
https://vectoroutsourcingbpo.com/
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