- Assist customers via email and chat, identifying and resolving problems
- Respond to customer queries in a timely and accurate way, using specific features of the product or service
- Modify and escalate complaints across a number of communication channels
- Analyze and report product malfunctions or customer feedback
- Perform other tasks as required by the client
- Be a team player and aim to improve the quality of customer interactions
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php18,000.00 - Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
- Quarterly bonus
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